Airtel Bangladesh (Airtel BD) offers a variety of internet data packs to keep users connected. While auto-renewal ensures uninterrupted service, it can also lead to unexpected charges, especially if you no longer need the pack or want to switch to a different plan.
If you’re searching for how to stop auto-renewal of internet pack in Airtel BD, this comprehensive guide will walk you through many methods to disable auto-renewal, ensuring you have full control over your subscriptions.
Why Should You Disable Auto-Renewal in Airtel BD?
Before we dive into the steps, let’s understand why turning off auto-renewal is beneficial:
- Avoids Unnecessary Charges – Stops automatic deductions when you no longer need the pack.
- Prevents Data Wastage – If you don’t use the full data, auto-renewal may lead to unused data piling up.
- Flexibility to Switch Plans – Allows you to manually choose better or cheaper internet packs.
- Better Budget Control – Helps manage mobile expenses effectively.
Now, let’s explore how to disable auto-renewal for Airtel BD internet packs.
Method 1: Stop Auto-Renewal via USSD Code
The easiest way to disable auto-renewal is by using Airtel BD’s USSD code.
Steps to Disable Auto-Renewal:
- Open your phone’s dialer.
- Dial 1215# and press the call button.
- You’ll see the auto-renewal management menu.
- Select the option to disable auto-renewal (usually option 3 or 4).
- Confirm the cancellation when prompted.
✔ Note: You should receive an SMS confirming that auto-renewal has been turned off.
Method 2: Disable Auto-Renewal via My Airtel App
If you prefer using an app, follow these steps:
Step 1: Download & Open the My Airtel App
- Download the My Airtel App from the Google Play Store or Apple App Store.
- Log in with your Airtel BD number.
Step 2: Navigate to Data Packs Section
- Go to the “Data Packs” or “My Plans” section.
- Find your active internet pack.
Step 3: Turn Off Auto-Renewal
- Tap on the pack details.
- Look for the “Auto-Renewal” or “Recurring Billing” option.
- Toggle it OFF.
- Confirm the action when prompted.
✔ Note: Some packs may require you to cancel them before the next billing cycle.
Method 3: Contact Airtel Customer Care
If USSD codes or the app don’t work, you can call Airtel BD customer support.
Steps to Disable Auto-Renewal via Customer Care:
- Dial 121 from your Airtel number.
- Follow the IVR instructions to speak with a customer care executive.
- Request them to disable auto-renewal for your internet pack.
- They may ask for verification (SIM owner details).
- Once confirmed, you’ll receive an SMS confirmation.
✔ Alternative Numbers:
- Airtel BD Helpline: 16297 (from any phone)
- Email Support: customercare@bd.airtel.com
Method 4: Send an SMS to Disable Auto-Renewal
Some Airtel BD packs allow cancellation via SMS.
Steps to Stop Auto-Renewal via SMS:
- Open your messaging app.
- Type STOP or CANCEL.
- Send it to 121 or 1215 (check your pack details for the correct SMS code).
- You’ll receive a confirmation message once auto-renewal is disabled.
✔ Note: This method may not work for all packs.
What Happens After Disabling Auto-Renewal?
- Your current pack will remain active until its expiry date.
- Once expired, it won’t renew automatically.
- You can manually purchase a new pack if needed.
How to Check Active Packs & Auto-Renewal Status
To verify if auto-renewal is successfully disabled:
Option 1: Dial USSD Code
- Dial 1215# and check active packs.
Option 2: Use My Airtel App
- Open the app → Go to “My Plans” → Check auto-renewal status.
Option 3: Call Customer Care
- Dial 121 and ask for your active pack details.
Frequently Asked Questions (FAQs)
Q1: Will I lose my remaining data if I disable auto-renewal?
No, your current pack will continue until expiry. Only the next automatic renewal is stopped.
Q2: Can I re-enable auto-renewal later?
Yes, you can activate it again via USSD, app, or customer care.
Q3: What if auto-renewal is not turning off?
Contact Airtel BD customer care (121) for manual cancellation.
Q4: Are there any charges for disabling auto-renewal?
No, it’s free to disable auto-renewal.
Alternative: Switch to a Non-Renewing Pack
If you frequently forget to disable auto-renewal, consider purchasing one-time data packs instead of recurring plans.
How to Buy a Non-Auto-Renewing Pack:
- Dial *121# → Select “Internet Packs”.
- Choose “One-Time Packs” (not monthly recurring).
- Confirm purchase.
✔ Advantage: No risk of auto-charging.
Conclusion
Auto-renewal of internet packs in Airtel BD can be convenient but may lead to unwanted charges if not managed properly. By following this guide, you now know how to stop auto-renewal of internet packs in Airtel BD using USSD codes, the My Airtel app, SMS, or customer care.
Take control of your mobile expenses by disabling auto-renewal and manually choosing the best data packs as per your needs.
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